![]() ![]() If the seal is opened then you will not be able to return. However, in the rare case that your product is damaged during shipment or transit, you can request for a replacement or cancellation and refund if you report the problem a same day with a picture.Īs long as it is sealed and unused you may return. Our shipments go through rigorous quality check processes before they leave our warehouse. I have received a damaged /defective /wrong product in my order, how should I proceed? No, you may go at any of our location for return and exchange. The cash shall not be refunded.ĭo I have to go to same store or return or exchange? Combat under eye circles, redness and other skin imperfections with this medium to full coverage, water-resistant foundation plus concealer in one. A return can be created at item level and if you have ordered multiple items, you can initiate a return/replacement for any individual item as long as it sealed and unused and return within 7 days of a purchase. * If product was bought during SALE or OFFER. * If the product is damaged due to misuse/overuse by the customer. ![]() * If request is initiated after 7 business days of order delivered. However, exchange of products will not be accepted under the following conditions: No cash refunds will be made once the product is sold. Yes if the product is sealed and unused, within 7 days of purchase, you may exchange. Prettyclick Cosmetics will not accept the return after the return period, No Exceptions. What should I do if I have an issue with my product after the return period? ![]()
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